privacy policy

Last Updated: September 9, 2026

1. Introduction Welcome to Theoria Group LLC ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect We collect personal information that you voluntarily provide to us, as well as data gathered automatically when you browse our site.

  • Personal Identification Data: Names, email addresses, and phone numbers provided via forms or during transactions.

  • Financial & Payment Data: Payment details (credit card numbers, billing addresses) collected when making a purchase. Note: We do not directly store or process raw payment card details; these are handled securely by third-party payment processors.

  • Technical & Usage Data: Internet Protocol (IP) addresses, browser type, operating system, referring URLs, device information, and pages viewed.

3. How We Use Your Information We use the collected information for the following purposes:

  • To provide, maintain, and process transactions on our website.

  • To communicate with you, respond to inquiries, and provide customer support.

  • To monitor and analyze website usage, performance, and trends to improve user experience.

  • To optimize digital marketing campaigns and analyze the effectiveness of our advertising.

  • To comply with legal obligations and prevent fraudulent activities.

4. Third-Party Services & Data Sharing We do not sell, rent, or trade your personal information to third parties. However, we rely on trusted third-party service providers to help operate our business and website:

  • Payment Processors: We use Stripe and PayPal to process payments securely. Your financial data is transmitted directly to these processors and governed by their respective privacy policies.

  • Analytics & Advertising: We use Google Analytics to understand website traffic and usage patterns. We also use the Meta Pixel to measure and optimize advertising effectiveness on Meta platforms (Facebook/Instagram). These providers collect data via automated tracking technologies.

5. Cookies and Tracking Technologies Our website uses cookies, tracking pixels, and similar technologies to enhance your browsing experience, analyze traffic, and support marketing initiatives. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, disabling cookies may limit your ability to use certain features of our site.

6. Global Data Privacy Rights & International Transfers Theoria Group LLC is based in Kentucky, United States, and caters to a global audience. If you access our site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S.

Depending on your jurisdiction (such as the European Union, United Kingdom, or certain U.S. states like California), you may have the following rights regarding your personal data:

  • Access & Portability: Request a copy of the personal data we hold about you.

  • Correction: Request that we update or correct inaccurate personal data.

  • Deletion ("Right to be Forgotten"): Request that we erase your personal information.

  • Opt-Out: Opt-out of target advertising or cookie tracking via your browser or cookie preference controls.

To exercise any of these rights, please contact us using the information provided below.

7. Children's Privacy Our website is not directed to or intended for children under the age of 18 (and specifically not children under 13 in the U.S. or under 16 in the EU/UK). We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately so we can remove it.

8. Security of Your Data We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the Internet or electronic storage is 100% secure.

9. Changes to This Privacy Policy We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us If you have questions, comments, or requests regarding this Privacy Policy, please contact us at:

Theoria Group LLC
PO Box 113
Walton, KY 41094
USA

Email: chris@theoria.group